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Service user involvement and participation has become a standard principle in guiding social care planning in order to improve in the developing and delivery of service to meet diverse and complex needs in a more effective way. Key pieces of legislation states plainly that service users through a partnership approach should be enabled to have voice on how the services they are using should be delivered (Letchfield, 2009). The Scottish Executive (2006a:32) helpfully state ‘Increasing personalisation of services is both an unavoidable and desirable direction of travel for social work services. Unavoidable in the sense that both the population and policy expect it; desirable in the extent to which it builds upon the capacity of individuals to find their own solutions and to self-care, rather than creating dependence on services’
This essay response will focus on justifying why service user involvement / participation is important in the development of services for adults. To understand this, I will first look into the ideological principles that have shifted social work practice towards…
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