We are to write an essay based on the hypothetical scenario listed below in red. There is no distinguished length on the paper; the instructor just asks that we cover the subject. I have paid for 3 sheets but if the subject matter is not covered in 3 sheets please request for additional pages, and I will pay for them. This is a final essay so a comprehensive approach to what we learned in class is important. Attached is a guide line as to things to include in the paper. There is lots of information on line about ADR ?alternate dispute resolution. Please look at some of that information to guide you too. The rest of the information below is to help you with your research and the guidelines.
The essay will be evaluated with the following criteria:
? Comprehension. Is your writing well edited?
? Clarity. Are your points logically organized?
? Thoroughness. Have you addressed the topics sufficiently?
? Understanding. Are you using the course material appropriately?
? Instructions. Did you make hard copies and turn them in on time?
Scenario A: An employer has taken a special interest in your experience developing a project of significance in a team environment. Your first responsibility on your new job involves providing your new co-workers with tips on how to manage the most common conflicts associated with teamwork and project management. Describe the five most important tips you would give them and why they are so important.
Please begin by offering the new co-workers a workshop explaining that conflict is a natural process in life and that conflict will occur. The important thing to remember is that the way we handle conflict is what is important. That is where the alternate dispute resolution comes in. In the workshop it is important to learn your own style of handling conflict and 13 Guidelines for effective teams. This is a book by Kale Warner Klemp and explains 13 approaches for teams to be functional. I am sure you can get more information on this online.
In the workshop the new coworkers need to be exposed to different ways of handling conflict. The styles of handling conflict are; accommodating (friendly helper), collaborating (Problem
solver), Avoiding (impersonal complier) and competitive (tough battler). You can find more on this on line. We strive for compromising (maneuvering conciliator). The internet can explain this better.
The new coworkers need to learn that conflict management styles are learned behaviors, all are equally useful, the more options you have the better and mastery of mediation skills takes intention and practice.
The new workers need to learn that it is more important to preserve the relationship that it is one?s self. You also need to know that having peace for the moment is not as important as having lasting peace and it is more important to understand why than it is to be right.
The new co-worker need to be taught the lessons in the book ?Getting to Yes? by Roger Fisher and William Ury. This book teachers how to negotiating agreement without giving in. The ?Getting to yes? principles are to collaborate, not compete, commonalities, not differences, dialogue, not debate and disagreement is human. I am sure there is a review on line to better acquaint you with this book.
Make sure the steps in mediating a conflict. All found on line.
The five things that I would hope they learn are; but make sure you explain why each is important.
1. People are not the problem ? Conflict is natural there are different approaches to handling it.
2. Think about interests, not positions. –
3. Look for similarities, not differences
4. Work on options.
5. Agree on Criteria.
If you find five other things that are important instead of these please be creative and use yours. Don?t forget to explain why these are important in solving conflict. Remember we are talking about alternative ways to deal with conflict.
Please do not get wrapped up in these instructions. If the internet is more conclusive please add that information too.