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Business Continuity Resources
As in any business there are external influences which have an effect on the business continuity planning, this holds true also to the City of Kelsey. Each of the external influences has a different role in the event of a disaster. The disaster not only affects the business but the stakeholders of the external influences. Some of the external influences are local law enforcement and the World Bank, each of which have a different role.
The City of Kelsey was founded in 1932 by M. Kelsey in the hills of the Northwest Valley; Kelsey offers many of the same amenities as a big city but without losing the small town feel. Kelsey appeals too many due to being an earth-friendly community which promotes a better quality of life for the people in the community. The people who live in Kelsey are encouraged to have a higher quality of life through service to the community, environmental awareness and to live a healthy lifestyle. Kelsey promotes healthy lifestyle through organic farms which supply the restaurants and stores with the freshest foods in the region.
Within the City of Kelsey are master-planned communities from the top home builder in the country. The master-planned communities offer country clubs, parks, and golf courses. The surrounding hills of Kelsey provided areas for hiking on several hiking trails.
The population for the City of Kelsey is 53,000 in the year 2005, with a breakdown of 27,000 males and 26,000 females. The average age in the City of Kelsey is 39 years old with the majority of people between the ages of 35 to 54. In the year 2003 the average weekly wage was $606 for the goods producing industries, $586 for the service providing industries, $589 for the total private industry, $293 for government which includes the federal, state and local employees, and with a total average weekly wage of $557 for all industry including government (Apollo Group, Inc., 2008).
The largest employers in Kelsey are Blair Smith, founder of Smith Systems Consulting, Inc., Huffman Trucking, Kelsey Gardens, Kelsey’s booming housing industry creates employment opportunities for construction workers, contractors, engineers, and designers, and Baderman Island. In creating a business continuity plan it is important to identify the resources to insure the effectiveness of the business continuity plan.
One important resource is establishing a plan to communicate with the employees and the customers in the case of a disaster. The most important aspect of having a business continuity plan is the communication with the employees and the customers for both to know what is going to happen in a disaster. It is important for an employee to be aware of the business continuity plan because the employee needs to know how their work area will be affected and what they will need to secure in the time of a disaster if the disaster occurs while at work. A communication plan needs to be in place for the customer due to how they will receive their product. The customer is one of the two key aspects of the company returning after a disaster. If the company is unable to provide a service any longer the customer will look elsewhere for the services.
When creating the business continuity plan the organization also needs to evaluate alternate physical locations for employees to work. In a disaster the physical location of the worksite may have to be moved for a time. In cases when the location needs to be moved the organization needs to examine the location of the site in comparison to the permanent site and the location of the employees’ home. A resource in business continuity for relocation would explain how the company helps the employee for the time frame of the business relocation whether the employee is put up in a hotel or if a housing allowance is provided. Depending on the temporary location for the organization will determine if the employee can stay in their homes or if for the time being they need to relocate.
Having an emergency response guide available to employees and the residents of the City of Kelsey is important because having the guide in place assists if and when a disaster occurs. A well written and tested guide would ease the panic in a time of crisis. The emergency response guide would have the most common disaster which may occur in the City of Kelsey. Review of the different methods would be reviewed on a bi-annual basis and testing would occur on a yearly basis.
The City of Kelsey would need to establish an emergency management team in order to test and review the methods within the resource guide. The team would also be responsible for educating the community of the plan and how the plan is going to be put into place. The team would meet with the public and determine the training to put in place based on the type of disaster. The team would be responsible for deploying the training. The training could be deployed through multiple methods such as a public service announcement on the radio or the television, in a community center with a large group of people, or such things as having a safety weekend to inform the public of the methods the City of Kelsey will use.
The City of Kelsey has a well grounded history of agriculture and being self-sufficient. The early residents of Kelsey lived off the land entirely. With the City of Kelsey still dependent of the land for the growth of the organic gardens and orchards for the fruits and vegetables the local farmers grow, further emphases with the need for having the resources to use the business continuity plan.
Over the past three decades the City of Kelsey’s small businesses and industries have matured tremendously along with the population continuing to grow. In honor of our city’s traditions and founder, we never lose sight of our community and do everything we can to preserve the natural resources that have been granted here in the beautiful City of Kelsey (Apollo Group, Inc., 2008).
Apollo Group, Inc. (2008). City of Kelsey. City Government. Retrieved November 16, 2008. MGT/417 – Continuity Planning and Management. https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Government/KelseyCity/government.htm
Barnes, J. C. (2001). A Guide to Business Continuity Planning (1st ed.). Hoboken, NJ: John Wiley & Sons, LTD.