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Analysis of the Cadbury Business
The person, who created the Cadbury business, is John Cadbury in 1824.
The business started as a shop in a fashionable place in Birmingham.
It sold things such as tea and coffee, mustard and a new sideline –
cocoa and drinking chocolate, which John Cadbury prepared himself
using a mortar and pestle. In 1847 the Cadbury business became a
partnership. This is because John Cadbury took his brother, which also
made it a family business. The business was now known as The Cadbury
Brothers. A factory in Birmingham was rented, to produce their
products. In 1854 the company received its first Royal Warrant as
‘manufacturers of cocoa and chocolate to Queen Victoria’. In 1856 John
Cadbury’s son Richard joined the company, followed in 1861 Richard and
George became the second Cadbury brothers to run the business when
their father retired due to failing health.
The first Cadbury factory was built in the country; it was built in
the green fields of Kings Norton, outside the city of Birmingham,
between 1899.
This place was named “Bournvill…
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…dard sets in place a
system to deploy policy and verifiable objectives. An ISO
implementation is a basis for a Total Quality Management
implementation. Where there is an ISO system, about 75 percent of the
steps are in place for TQM. The requirements for TQM can be considered
ISO plus. Another aspect relating to the ISO Standard is that the
proposed changes for the next revision (1999) will contain customer
satisfaction and measurement requirements. In short, implementing TQM
is being proactive concerning quality rather than reactive.