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1. How the 3 M innovation process evolved from the time the company was found?
Answer:
• The innovation process at 3M has typically been a focus area for the upper management. The company had taken a get–out–of–the–way attitude towards the product developers who in turn have worked accordingly towards innovation. Along with technicians each team had a process engineer to ensure that the product was efficiently made. The entire team did not face any risk if the product failed.
• The product developers used to visit the factories and workplaces to talk to the workers to get ideas for products.
• The developers were not given the share of product royalties as the company believed that innovation was driven by sheer love of it. But the developers were encouraged by various means like rewards for innovation and grants for innovative projects.
• There was also a dual ladder approach that provided the senior technical persons with great career opportunities to advance without switching over to management.
• In the 1990s as the innovation was stagnating, mos…
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